ANNUAL REVIEW
2016/2017
Individuals and community
Empowered, Connected and Achieving
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2016/17
HAS BEEN A YEAR OF
UNPRECEDENTED
GROWTH
2016/17
WE SAW AN
INCREASE
IN STAFF NUMBERS
ACROSS QUEENSLAND
18%
THIS
INCLUDES
More staff to support our regions.
More support workers for our Lifestyle Support and Ageing Well Services.
More Teachers and support staff for our growing education team.
BRISBANE OFFICE
RENOVATION
CREATING A MODERN WORK ENVIRONMENT AND ENHANCING EFFICIENCY
A FANTASTIC
THIS
INCLUDES
More room for collaboration and teamwork.
Deaf-friendly design to ensure equality for all staff.
More natural lighting.
A professional space for our Deaf and hard of hearing customers.
DIRECTLY TO DEAF AND HARD OF HEARING AUSTRALIANS
THROUGH GRANTS AND SPONSORSHIPS
MORE SUPPORT
WE PROVIDED
CELEBRATING OUR SERVICES, THE COMMUNITY, AND DEAF ACHIEVEMENT
BIGGER, AND BETTER EVENTS
WE DELIVERED
"2017, from the Board's perspective has been a wonderful year. The staff here at Deaf Services has... improved the services that we've delivered to the Deaf and hard of hearing community here in Queensland."
David Gibson - Chair of the Board
CEO Report
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Chief Executive Officer
Brett Casey
"I'm confident to let you the members know that we're on track and aligned with our strategic plan. And there's been two key areas of focus over the last 12 months, growth and sustainability. We're wanting to make sure that we can sustain into the future, and that Deaf Services Queensland's in a good position."
Brett Casey - CEO
ndis
NDIS Implementation Team
Bringing flexibility to the rollout of the NDIS.
Michelle Crozier
NDIS Project Manager
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2016/17
Department Reports
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Hear for Kids
Focusing on growth in the lead up to the NDIS
Jen McKee
Hear for Kids Manager
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Over 150
Children accessed
individualised therapy programs.
54%
Growth in the number of
children receiving
services
50
Children per month receiving support from Teachers of the Deaf, Speech language pathology occupational therapy and physiotherapy.
Our Community Engagement and Development Team
HAS BEEN RENAMED
commUNITY
Understanding | Needs | Important | To | You
Resources
Translations
Information
Connect
Engagement
commUNITY
A restructure to better understand needs important to you
Liza Clews
commUNITY Manger
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2269
Community 'Walk in' appointments across Queensland
71
Information workshops
for the Deaf community
527
Unfunded hours of
support delivered
Has continued to support Deaf and hard of hearing Queenslanders who also have disabilities to
and to experience
live the life of their choosing
their full potential.
“...[participant] is healthy, happy and very proud of his achievements. In all the time [P] has been with Deaf Services Queensland he has never looked happier and healthier. ..”
Testimonials
“... [staff] is really helping [participant]. Even in the way [S] interacts with [P] is able to stay focused and engages more with you in conversation"
Lifestyle Support Service Report
Helping participants experience their full potential
Kristen Mason
Lifestyle Support Service Manager
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