ANNUAL REVIEW

2016/2017

Individuals and community

Empowered, Connected and Achieving 

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2016/17

 

HAS BEEN A YEAR OF

UNPRECEDENTED 

GROWTH

2016/17

WE SAW AN

 

INCREASE

IN STAFF NUMBERS

ACROSS QUEENSLAND

 

18%
 

THIS 
INCLUDES

More staff to support our regions.

 

More support workers for our Lifestyle Support and Ageing Well Services.

More Teachers and support staff for our growing education team.

 

BRISBANE OFFICE

RENOVATION

CREATING A MODERN WORK ENVIRONMENT AND ENHANCING EFFICIENCY

A FANTASTIC

THIS 
INCLUDES

More room for collaboration and teamwork.

 

Deaf-friendly design to ensure equality for all staff. 

 

More natural lighting. 


A professional space for our Deaf and hard of hearing customers.

 

DIRECTLY TO DEAF AND HARD OF HEARING AUSTRALIANS

THROUGH GRANTS AND SPONSORSHIPS 

MORE SUPPORT

 

WE PROVIDED

Attended the World Federation of the

Deaf Youth Section (WFDYS) Junior Camp.

Erin Davis

Sekou Kanneh

Traveled to the Summer Deaflympics
in Samsun Turkey. 

Competed in multiple events at the

Deaflympics in Samsun Turkey. 

Jamie Howell

 

CELEBRATING OUR SERVICES, THE COMMUNITY, AND DEAF ACHIEVEMENT

BIGGER, AND BETTER EVENTS

 

WE DELIVERED

 

 

Chair's Report

David Gibson

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"2017, from the Board's perspective has been a wonderful year. The staff here at Deaf Services has... improved the services that we've delivered to the Deaf and hard of hearing community here in Queensland." 

David Gibson - Chair of the Board

 

CEO Report

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Chief Executive Officer

 Brett Casey

 

"I'm confident to let you the members know that we're on track and aligned with our strategic plan. And there's been two key areas of focus over the last 12 months, growth and sustainability. We're wanting to make sure that we can sustain into the future, and that Deaf Services Queensland's in a good position."

Brett Casey - CEO

ndis

 

 

NDIS Implementation Team

Bringing flexibility to the rollout of the NDIS. 

Michelle Crozier

NDIS Project Manager

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2016/17

 

Department Reports

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Hear for Kids

Focusing on growth in the lead up to the NDIS

Jen McKee

Hear for Kids Manager

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Over 150

Children accessed

individualised therapy programs.

54%

Growth in the number of

children receiving

services

50

Children per month receiving support from Teachers of the Deaf, Speech language pathology occupational therapy and physiotherapy.

Our Community Engagement and Development Team

HAS BEEN RENAMED

commUNITY

Understanding | Needs | Important | To | You

 

Resources

Translations

Information

Connect

Engagement

 

commUNITY

A restructure to better understand needs important to you

Liza Clews
commUNITY Manger

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BBQ Manly
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2269

Community 'Walk in' appointments across Queensland

71

Information workshops

for the Deaf community

527

Unfunded hours of

support delivered

 

Has continued to support Deaf and hard of hearing Queenslanders who also have disabilities to

 

and to experience

live the life of their choosing

their full potential.

...[participant] is healthy, happy and very proud of his achievements. In all the time [P] has been with Deaf Services Queensland he has never looked happier and healthier. ..

Testimonials

... [staff] is really helping [participant]. Even in the way [S] interacts with [P] is able to stay focused and engages more with you in conversation"

 

Lifestyle Support Service Report

Helping participants experience their full potential

Kristen Mason
Lifestyle Support Service Manager

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61

Clients receiving services across Queensland